Refund and cancellation policy

Demos

Demos are free. Requesting one doesn’t commit you to anything.

The 3-month minimum

Essential, Advanced and Pro each have a 3-month minimum commitment. Fees for those three months are payable in full.

Cancelling

After the 3-month minimum, you can cancel with 30 days’ written notice by email. Your service continues until the end of the notice period. Any continuation arrangement after the first three months is confirmed with you separately.

Refunds

• Fees for a billing period that has already started are not refunded.
• Setup and onboarding fees are not refundable once setup work has begun.
• If you paid twice or were charged in error, we refund the incorrect amount.
• Charges from connected providers (AI model, WhatsApp and similar) follow those providers’ own terms.

Questions

If something isn’t working as agreed, email us first — we’d rather fix it.